Terms & Conditions

1. WHO WE ARE

This website is operated by Mi’Ora Beauty Pty Ltd (ABN 91 679 680 123), registered in Australia. Our main business location is NSW 2230. Throughout the site, the terms “we,” “us,” and “our” refer to Mi’Ora Beauty Pty Ltd.

By accessing and using this website (www.mioraskin.com), purchasing our products, or engaging with our services, you agree to be bound by the following Terms and Conditions (“Terms”), including any policies referenced here or made available by hyperlink.

If you do not agree to all the terms, please do not use this site or purchase our products.

2. WEBSITE USAGE

You agree to use this website for lawful purposes only. You must not misuse this site, including but not limited to introducing viruses, committing fraudulent activity, or attempting to access data without authorisation.

We reserve the right to suspend or terminate access if we believe these terms have been violated.

3. PRODUCT INFORMATION & DISCLAIMER

Our products are cosmetic in nature and not intended to diagnose, treat, cure, or prevent any medical condition. While our formulations use carefully selected ingredients and are made to high standards, individual results may vary.

Always Patch Test

We recommend performing a patch test before first use. Discontinue use and consult a healthcare professional if irritation or adverse reaction occurs.

No Medical Claims

The information provided on our site is for general informational purposes only and does not constitute medical advice. Please consult a dermatologist or healthcare provider before beginning any new skincare routine, especially if you have sensitive or reactive skin conditions.

4. INTELLECTUAL PROPERTY

All content on this site – including text, images, logos, packaging designs, trademarks, and product names – is the property of Mi’Ora Beauty Pty Ltd and protected by intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the website or brand without our express written permission.

5. PRICES, PAYMENTS & ORDERS

Prices are listed in AUD and include GST where applicable. We reserve the right to change pricing or product availability at any time without notice.

We use secure payment gateways and do not store your credit card information. By placing an order, you agree to provide current, complete, and accurate purchase and account information.

We reserve the right to refuse or cancel orders at our sole discretion, including where a product is incorrectly priced or out of stock.

6. SHIPPING & DELIVERY

Shipping timeframes are estimates only. We are not responsible for delays caused by couriers or customs clearance in international shipments. Risk in the goods passes to you once the product is dispatched.

You are responsible for any duties, taxes, or fees applicable in your local jurisdiction for international deliveries.

7. RETURNS & REFUNDS

Due to the hygienic nature of skincare, we are unable to offer refunds or exchanges for change of mind.

However, if your product arrives damaged or faulty, please contact us within 7 days of receipt with photographic evidence. We will arrange a replacement or refund in line with Australian Consumer Law.

8. WARRANTIES & LIMITATION OF LIABILITY

To the maximum extent permitted by law, Mi’Ora Beauty Pty Ltd disclaims all warranties (express or implied) relating to this site or its products, except those required by law.

Our liability is limited to the purchase price of the product(s) you bought. We are not liable for indirect or consequential losses, including skin reactions, downtime, or lost profits.

9. PRIVACY & DATA

Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and store your personal data. By using this website, you consent to the handling of your information as outlined in our Privacy Policy.

10. GOVERNING LAW

These Terms and any disputes arising from them are governed by the laws of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of its courts.

11. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes your acceptance of the revised Terms.

12. CONTACT US

For questions, returns, or concerns, please contact:

Mi’Ora Beauty Pty Ltd
Email: cameron.gardiner@mioraskin.com
ABN: 91 679 680 123
NSW 2230, Australia